We hope you will be pleased with your purchase. Should you wish to return an item bought from us, we will be happy to refund or exchange a product provided you have complied with our Returns procedure set out below:
Returns should be made within 8 days of receiving your ordered item/s, and if possible be returned in the original, undamaged packaging, during this 8 day period after receiving the ordered item/s you have a Duty of Care to look after the products whilst in your possession & to ensure that strong protective packaging has been used to ensure the safe return of the products, *
If we find that the product has not been cared for & has been returned to us in a poor condition, we reserve the right to refuse a refund on the item, or deduct up to 25% of the original selling price from the refund amount.
Please include: order number, stock number, the reason for the return and whether you want a refund or a replacement.